The Future of Social Media Content Distribution

Content distribution – syndicating social media and search engine content to retail partners isn’t a new idea, but its execution is evolving. Innovations in social media management often involve streamlining the connections between brands and social platforms. Instead, content distribution focuses on reconnecting brands to hundreds, if not thousands, of partnered social media destinations. It targets a different problem than most management tools so it requires a unique solution. 

Despite the field being relatively new, there is a variety of software in 2022 attempting to address specific pain points in social media marketing. They delegate making creative content to AI or determine the perfect time for your content to be posted. It speaks to our inclination towards automation which is usually due to frustration over tedious tasks that waste resources. While we often notice the need for software solutions to our marketing woes, exactly how that solution should function is more difficult to conceptualize. ThumbStopper® recognizes the need for a tool that addresses the disconnection between brands and retailers’ social marketing efforts. 

The Future of Social Media Content Distribution

The Problem

Large, international brands (specifically OEMs and consumer manufacturers) have a recurring problem when it comes to social media: cultivating new reach and impressions. It sounds counterintuitive. Household names are largely recognized by their visual branding and are widely are known to most consumers. Even though brand recognition is one of the drivers behind the social media following that OEMs have cultivated, it can also explain the reach issue. Users following brands on social media are generally brand loyalists. OEMs have already won those customers’ sustained attention. Improving reach – an ever-moving target as your brand grows – means gaining attention beyond people who are already following your brand channels. 

Of course, there are methods to improve this metric, especially when leveraging paid media options. Meta platforms give tips on how to improve advertising content while you create it. LinkedIn has similar resources plus a library of educational content for marketers. But in-platform optimization recommendations and suggestions from other management tools can’t identify one key approach for improving reach because it involves venturing outside of branded social accounts. Approaching social media marketing with a traditional mindset limits brands to expensive advertising options and only reaching their existing followers. 

Many brands have concluded that inviting their retailers to participate in co-op advertising programs would mutually benefit both parties. It’s a great concept, but tackling the logistics of a project like this reveals major roadblocks. Typically the software solution for co-op advertising is Digital Asset Management (DAM), used to organize and share digital assets. Large companies can have hundreds of digital assets. At best, it’s difficult to manage properly. At its worst, it can create a new barrier to adopting retailers and building effective co-op advertising.

The use of DAMs is initially enticing to retailers. They’re busy running their businesses and likely won’t have the extra time or creative energy to be active on social media. Having high-quality branded content provided to them should make managing their social accounts easier than ever.

But DAMs also put the responsibility of actually executing the advertising program on the retailers. In order to benefit from the program, retailers need to log in, download content, generate posts, add captions, and potentially put an advertising budget behind posts. It creates several points of failure around common user errors. We’ve all forgotten passwords and struggled with new software before. But when retailers run into these problems, they often don’t ask for help and simply abandon the program. It’s a predictable pattern: barriers lead to inconsistent participation from retailers and, unable to reap the benefits, retailers silently drop out of the program. 

The Future of Social Media Content Distribution

The Solution

ThumbStopper’s hyper-local content distribution is a streamlined system that enables brands to bypass the clumsy, manual distribution of DAMs. It’s an ideal way to connect brands and retailers. So how does it work?

The ThumbStopper team handles the retailer enrollment process on behalf of OEMs. Through customized onboarding, retailers receive education on the program and assistance linking their social media accounts. Once enrollment is complete, retailers don’t have to worry about executing the program as they would with traditional digital asset management. By removing the roadblocks that cause retailers to abandon most other programs, ThumbStopper’s social media experts ensure that brands and retailers see consistent results and sustained retailer participation.  

OEMs branded content is effortlessly distributed to their retailers. Strategic distribution allows brands to send content to the retailers that carry featured products and will make the biggest impact with their posts. At this hyper-local level, retailers’ social media accounts and search destinations reach hundreds, if not thousands of people in their local community. These potential customers aren’t necessarily brand loyalists, but they’re loyal to their local retailer and have an existing interest in your industry. This is where brands can improve their reach: by meeting consumers at the local level with branded social media content that drives sales and brand awareness. 

ThumbStopper provides brands with the best solutions to connect with their retailers and form a stronger social media presence. 

To learn more about what ThumbStopper can do for your brand, book a demo

Featured Resources
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GUIDE
How to Get Retailers to Participate in Your Channel Marketing Program
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Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It's one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience - with your accessible, branded content - in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
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[/et_pb_section][/et_pb_column]
[/et_pb_row]
[/et_pb_column]

Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It’s one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience – with your accessible, branded content – in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
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