FAQ

Have Questions

Here’s some frequently asked ones…

FAQ

How do I get started with ThumbStopper?

Meet with one of our Account Executives for a tailored demonstration and discussion of a plan to roll out the program to your retailers’ local networks. Our team will take it from there, maximizing adoption across your retailer network to make your launch a success.

How does ThumbStopper drive more traffic and improve my local SEO?

Your retailers will begin automatically posting your content on randomized dates and times, organically putting your brand in front of a substantially larger target audience and their followers.

How is this different from my retailers re-sharing our brand’s social post?

The biggest difference is the ease of use. Sharing content with ThumbStopper can be completely hands-free and automated for a retailer. The majority of this content is also created by brand creators specifically for the ThumbStopper program. Through our platform, you can customize captions and call-to-actions specifically with the dealer in mind. Plus, we ensure your content is posted to retailers’ social and search destinations at the right time to maximize visibility for your branded content and their social pages.

Finally, social platform algorithms view original organic posts as much higher-value content than re-shares.

How much time will it take me to manage ThumbStopper?

ThumbStopper programs hardly take any time to manage. They’re hands-free, leaving yours open to keep making marketing magic. A brand can expect to spend less than 1 hour per month managing the program content that is syndicated to their retailers.

How does ThumbStopper ensure that my retailers’ social pages don’t look identical to other retailer close by?

ThumbStopper uses Systematic Randomization™ to ensure that no two retailers receive the same post, at the same time, on the same day. Our software uses an AI-driven algorithm to select content for each retailer from your library of brand-approved content, which means all retailers’ pages remain unique.

Where does the content come from and how often will my dealers/retailers receive posts?

Content is created and approved by you, at your brand. It’s posted on a consistent weekly basis to maximize engagement to your retailers’ social and search destinations, which can include Facebook, Instagram, X, LinkedIn, and Google Business Profile.

Does ThumbStopper take over access to my retailers’ social media pages?

No, your retailers maintain complete control.

What if a retailer wants to edit or remove a post?

When ThumbStopper posts organic content to their page, your retailers remain in full control of it. They can edit or delete any posts syndicated to their page.

What happens if a retailer’s account becomes deactivated or they have issues/questions?

If they experience any issues with their account, they can reach out to us at any time. We’re proud of our technology, but we’re even more proud of the people supporting it. We have a full team of Customer Success Reps just waiting to assist your retailers.

If a retailer has multiple stores and multiple social pages, do they all have to be connected?

They can connect as many or as few as they want. Our unique call-to-action capability within captions further ensures that your content will be specific to each retailer’s business information and make it appear as if they’ve made the post themselves.