The Untapped Marketing Potential of Your Retailer Network

Key Points:

  • Tapping into your retailer network as a social media marketing partner is more effective long-term than investing in passing trends.
  • Digital Asset Management software, while the industry standard for co-op marketing, fails to meet the needs of brands or their retail partners.
  • ThumbStopper is the software solution that addresses and resolves the barriers that brands face in distributing content to retailer social pages.

Social media has completely changed how brands communicate with and advertise to their customers. Brands have their own social media pages and recognize the importance of being active on them, especially on their target demographic’s favorite platforms. But how can they get their content on third-party pages and social media destinations? 

They might have ventured into influencer marketing and discovered that the most lucrative partnerships are often with micro-influencers. TikTok’s explosion in popularity and the following rise of short-form video have prompted brands to adapt to that medium as well.

Adopting current trends has proven to be an effective strategy for brands to remain relevant in the minds of consumers. However, it’s important to note that even though following trends provides a short-term return on investment, the practice isn’t immune to diminishing returns. Influencing is a prime example: it’s still effective, but consumers don’t trust macro-influencers as readily as they did when the concept was new. Social media is always evolving so in the short run, it’s not clear what’s a short-lived trend and what will become a mainstay of the medium.

Regardless of the direction that social platforms go in, savvy brand marketers will continue looking for permanent solutions to improve their marketing metrics. That’s where your retailer network comes in. Discover how your brand can tap into its social destinations and reach an audience at the local level:

Where Digital Asset Management Software Fails

Partnering with independent retailers isn’t a new idea – there are countless iterations of co-op marketing programs, some of which your brand may have already tried. Social media marketing programs most likely utilize digital asset management software (DAMs). In theory, it works like this: brands create social media content and upload it to the DAM. Then they help retailers create accounts, log into the system, and download social content. Retailers then create posts and add captions on their own social accounts.

But from the retailer’s perspective, this approach is cumbersome and often ignored.

The Untapped Marketing Potential of Your Retailer Network

Retailers understand the importance of social media. They see the value in collaborating with brands to drive sales by posting branded content to their social pages. They also know that managing their social presence comes second to their primary job of running their business.

DAMs require that retailers do every step of social media marketing except creating content. And while retailers undoubtedly struggle with that (even large brands have to invest a lot of time and money in content creation) simply creating content for retailer use isn’t enough to make the effort worth it. But the biggest obstacle is scheduling or manually publishing content. Considering the volume of content they’ll want to publish, this task can quickly become far too time-consuming for the average retailer. Brands risk alienating their retail partners by asking for too much of their time.

When brand co-op marketing efforts require extra effort on their part (taking away precious time from managing their retail location) retailers are less likely to participate and won’t see the benefits of such programs.

Barriers to Improving Reach

For brands, the benefit of successful co-op marketing is obvious. It enables brands to organically reach a larger audience than they normally would’ve through brand-owned channels, namely out-of-market (or future) customers. That extra engagement can lead to an increase in devoted, long-term followers, instead of the temporary and costly spike that may come from strategies such as partnering with macro-influencers. 

The Untapped Marketing Potential of Your Retailer Network

But when brands pursue content distribution with DAMs, there’s more to worry about beyond unsatisfactory enrollment. Even when retailers are willing to use DAMs, brands still have trouble ensuring that the right content is being published. Retailers on opposite sides of the globe shouldn’t be posting the exact same content. From language differences and cultural considerations to seasonal weather affecting what products people are looking for, brands need to consider and address what their niche audiences want to see from them. Controlling which locations receive (or don’t receive) specific content when your brand has thousands of retailers and a huge library of digital assets is a nearly impossible task. Brands need a software solution that gives them full control over scalable content distribution that also makes social media simpler for retailers.

ThumbStopper

ThumbStopper’s proprietary software connects brands to retailers’ social pages and does the heavy lifting for you.

Here’s how it works:

The social media experts at ThumbStopper reach out to your independent retailers with brand-approved enrollment materials. Our customer success team works with retailers to complete enrollment and connect their social pages to ThumbStopper. Once retailers are connected, brands can start disseminating content. Our software makes it easy for brands to organize large folders of content and dictate which retail locations receive what content. Even better, instead of waiting for retailers to download content as they would with a DAM, ThumbStopper enables brands to schedule and automatically post content to retailers’ pages. The social media experts at ThumbStopper reach out to your independent retailers with brand-approved enrollment materials. Our customer success team works with retailers to complete enrollment and connect their social pages to ThumbStopper. Once retailers are connected, brands can start disseminating content. Our software makes it easy for brands to organize large folders of content and dictate which retail locations receive what content. Even better, instead of waiting for retailers to download content as they would with a DAM, ThumbStopper enables brands to schedule and automatically post content to retailers’ pages.

Retailers benefit by gaining a larger following and increased engagement through branded content with little effort on their part. They get to maintain control over social accounts while also enjoying beneficial social algorithms built into our program. In addition, brands that promote their products through retailers help drive sales.

For brands, the advantages of hyper-localizing social media marketing efforts can’t be overstated. For example, an outdoor power equipment brand that partnered with ThumbStopper saw a 364% increase in combined organic reach after their retailers were enrolled and began receiving content. Furthermore, providing content for retailers ensures that your brand’s image stays consistent as opposed to competing with off-brand retailer-created content.

In short, ThumbStopper removes the biggest barriers to successful social media co-op marketing – relieving the burden of creating/scheduling posts from retailers and empowering brands to enroll retailers easily.

Ready to see what ThumbStopper can do for your brand? Book a demo to learn more.

Featured Resources
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Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It's one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience - with your accessible, branded content - in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
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[/et_pb_column]
What Is Social Media Automation?
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[/et_pb_column]
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[/et_pb_column]
[/et_pb_column]
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[/et_pb_section][/et_pb_column]
[/et_pb_row]
[/et_pb_column]

Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It’s one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience – with your accessible, branded content – in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
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[/et_pb_column]
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