The Future of Co-Op Marketing

Key Points:

  • Co-op marketing benefits both brands and retailers through an improved digital presence and increased sales.
  • The current industry to achieve co-op marketing, digital asset management software, has major drawbacks.
  • ThumbStopper enables brands to leave digital asset management software in the past with a software solution that launches brands to the forefront of co-op marketing.

International brands (or OEMs) know that successful co-op marketing can be key to meeting your goals. There are major benefits to getting your retailers involved in your brand’s marketing, especially when it comes to social media. When brands make these programs easy for retailers to participate in, both parties see the benefits.

Retailers can reach an audience that isn’t typically accessible to international brands: consumers that are more loyal to their favorite local retailers than any particular brand. When retailers can easily post social content created by the brands they carry, it connects brands to the retailers’ audience. It presents brands with the opportunity to find new brand loyalists through their retailers. Plus, the high-quality content that brands create is a great way for retailers to attract new followers to their pages. That content lends credibility they wouldn’t earn with content they create on their own. New followers can, in turn, help drive retail sales.

Retailers’ participation in these programs also prevents a host of problems that brands face when retailers attempt to engage in branded marketing. A primary concern for brands when retail partners create their own social media assets is brand image consistency. Brands have visual guidelines/standards so that their content creation team can make sure digital assets are consistent. Retailers don’t typically have access to that information. Even if they did, it would be unreasonable to expect retailers to fulfill the same role as a large brand’s content creation team.

In short, both brands and their retailers understand that co-op marketing is an efficient way to help them achieve their mutual goals: bolstering their online presence and encouraging retail sales. The current standard solution to help brands share their social content with retailers is digital asset management (DAM) software. 

The Status Quo

Typically, co-op marketing works like this: brands provide a set of rules that retail partners must adhere to in order to access brand-created marketing materials. Generally, this is to make sure that retailers don’t unintentionally misrepresent the brand. Brands develop specific messaging for their digital assets and distribute those assets through a digital platform, usually DAM software. 

DAM software is a platform that both brands and retailers can access. Retailers log in to retrieve the assets that brands have uploaded for them. It sounds simple, but in reality, this system creates a number of problems for everyone.

The Future of Co-Op Marketing

However, DAM requires a lot of setup on the brand’s part. They have to create accounts for each retailer and help them understand how to use the software. For brands with hundreds or thousands of retailers, that’s a huge project. Then there’s the task of assigning specific content to certain retail locations. Every location shouldn’t be posting the same content at the same time, nor would the same content be relevant to each location’s unique audience. Deciding where to send content and utilizing an organizational system within the software to direct content to the right place is time-consuming and tedious.

Additionally, retailers can have issues accessing a brand’s DAM. They might lose their password and be unable to access the platform. Or they could struggle to understand how to use the software and be unwilling to reach out to the brand for additional help after the initial tutorial. If either of these things happens, retailers are likely to stop participating in the program completely. They may even drop out silently by simply ignoring the brand’s attempts to communicate about the marketing program.

The New Standard

Brands need an alternative to DAM software to help them distribute content that actually makes co-op marketing easting for brands and retailers. That’s what ThumbStopper does: provide brands with easy-to-use software that makes connecting with retailers and getting more eyes on your branded social media content easier than ever. 

Where DAM requires retailers to do extra work in order to post your brand’s social content, ThumbStopper instead connects retailers’ social accounts directly in the software, allowing brands to schedule and post automatically to thousands of pages through one central platform.

Getting your retailers on board is simple because the ThumbStopper team takes care of all the heavy lifting. We reach out to your retailer network and enroll them in your new co-op marketing program. After they’re enrolled, retailers can sit back and enjoy the benefits of high-quality content without lifting a finger.

Retailers don’t have to keep track of another password, go through the trouble of creating their own social posts, or worry about generating enough content to keep their page engaging. Likewise, brands enjoy a consistent brand image across thousands of retailer pages and a huge increase in impressions that help drive sales.

ThumbStopper removes the barriers that prevent retailers from participating in traditional co-op marketing to make social media easy for brands and easy for retailers. That’s why international brands are leaving DAM software behind and partnering with ThumbStopper.

Book a demo to learn more about what ThumbStopper can do for your brand. 

The Future of Co-Op Marketing
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Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It's one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience - with your accessible, branded content - in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
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[/et_pb_row]
[/et_pb_column]

Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It’s one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience – with your accessible, branded content – in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
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