3 Ways Content Distribution Improves Brand-Retailer Relationships

Key Points:

  • Connecting brands with retailers is vital for successful social media marketing.

  • Content distribution helps brands and retailers maintain a consistent brand image across social media channels, reducing the risk of misrepresentation by retailers.

  • Content distribution facilitates a stronger connection with potential customers by allowing brands to tailor content to meet specific regional needs and preferences.

The cooperative relationship between a brand and its dealers is imperative to the continued success of both businesses. When it comes to social media marketing, some difficulties quickly make themselves evident: retailers or dealerships have their own priorities that don’t necessarily align with the goals of the brands they sell. Brands likewise have their own ideas of how retailers should be participating in brand-operated advertising initiatives. Many times the marketing ideas do not get buy-in from the retailers, leaving the brand with a high-quality marketing strategy that goes unused.

Content distribution is an ideal way for brands and retailers to bridge that gap. When all goes smoothly, co-op advertising programs improve brand-retailer relationships. Here are a few ways how:

1. Helping Brands Keep a Consistent Image

3 Ways Content Distribution Improves Brand-Retailer Relationships

Retailers have a lot on their plate, from keeping up regular business operations to managing their online presence. On top of that, they’re also trying to run social media accounts that highlight the products their customers want to buy. They might struggle to keep up with the work that goes into maintaining their social presence or underestimate how time-consuming it is to keep different brands’ assets organized. 

Even brand managers refer back to resources such as brand style guides in order to keep their image consistent. They understand that retaining a consistent brand image is hugely important – if customers can’t recognize your products, your sales don’t benefit from the superior reputation you’ve built. If we walk a mile in a retailer’s shoes while they are juggling their social presence and stocking products from a large number of OEMs, it’s easy to see how they can unintentionally misrepresent your brand. Whether that’s mixing up your products with another brand’s, misnaming products in feature posts, or altering brand colors, they’re prone to make honest mistakes in an effort to drive sales for your products. 

The ideal solution would be for brands to distribute content straight to retailers’ social feeds to guarantee there’s no possibility of misrepresentation. Brands remain in control of their assets and ensure that they’re portrayed properly on all retailer channels. Meanwhile, retailers have one less brand’s visual assets to keep track of.

2. Removing the Burden of Social Media Management from Retailers

3 Ways Content Distribution Improves Brand-Retailer Relationships

Retailers may not engage in social media marketing for a variety of reasons. For example, they may not have the expertise to manage their social presence themselves. If they are social media-savvy, it’s still time-consuming to produce content for and maintain their social pages. That takes precious time away from their most important responsibility: running their business. They could go the route of hiring a dedicated social media manager, and some do. But it’s safe to assume that the bulk of your retailers aren’t willing to commit to such an expense if they aren’t absolutely sure that they’ll see an immediate, positive effect on their sales. 

Content distribution makes it easy for retailers to enjoy the benefits of a robust social media presence without the burden of dedicating time and resources to doing so. By providing and dispensing high-quality content straight to retailer social pages, brands remove the responsibility of social management from retailers. They don’t have to worry about splitting their focus between running their business and promoting it. 

One great example of this in action is an international motorsports brand’s co-op advertising program launch with ThumbStopper, a software solution that allows brands to intelligently syndicate social media content to retailer social pages. The ThumbStopper team facilitated retailer enrollment on behalf of the brand, and the results speak for themselves. By 90 days after launch, over 440 retailers had enrolled in the program. It’s clear that retailers immediately saw the value of content distribution and were enthusiastic about the brand that provided it for them.

3. Improving Connection With Potential Customers

3 Ways Content Distribution Improves Brand-Retailer Relationships

One of the best things about social media is its ability to connect people around the world. Whether it’s international brands communicating with global customers or local businesses speaking to their neighbors, social media helps companies create personal connections with customers. It works so well because it’s a two-way street. Unlike traditional advertising and marketing channels, customers get to provide feedback and interact with brand representatives in real-time. And with content distribution to amplify reach, brands and retailers alike can have discussions with more potential customers. 

When brands thoughtfully distribute content to different regions, they can meet those customers’ specific needs. Case scenarios might include creating content for regional holidays, altering content to be mindful of cultural norms, or promoting specific items that sell particularly well in certain markets. While distributing content to different regions is an effective task, it is a hard task to complete effectively. Carrying out such a complex project requires the right software and the right team to ensure your social media strategy finds success.

Ready to see what content distribution with ThumbStopper can do for your brand? Book a demo to learn more. 

Featured Resources
BLOG
How to Reach a Local Audience With Automated Content Distribution
Lifehacks that Every Big Brand CMO Needs to See
CASE STUDY
The Story Behind A National Powersports Brand’s New Recreational Vehicle Launch
How STIHL Canada Drove a Successful Co-Op Marketing Campaign Utilizing Marketing Technology
GUIDE
How to Get Retailers to Participate in Your Channel Marketing Program
[/et_pb_column]
[/et_pb_row]
[/et_pb_column]

Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It's one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience - with your accessible, branded content - in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
[/et_pb_column]
[/et_pb_column]
What Is Social Media Automation?
[/et_pb_column]
[/et_pb_column]
10 Ways to Automate Your Marketing
[/et_pb_column]
[/et_pb_column]
How Effective Is Your Social Media Strategy
[/et_pb_section][/et_pb_column]
[/et_pb_row]
[/et_pb_column]

Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It’s one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience – with your accessible, branded content – in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
[/et_pb_column]
[/et_pb_column]
What Is Social Media Automation?
[/et_pb_column]
[/et_pb_column]
10 Ways to Automate Your Marketing
[/et_pb_column]
[/et_pb_column]
How Effective Is Your Social Media Strategy
[/et_pb_section]