Lifehacks that Every Big Brand CMO Needs to See

As a Chief Marketing Officer, you know that adaptability is one of your most important skills. Your company constantly adjusts marketing objectives to keep up with the evolving free market. Your products are changing and improving, requiring new language and value propositions. Beyond that, you are constantly evaluating your marketing practices to ensure you maintain your primary KPI. When you do end up making colossal changes to your marketing practices, it’s to save time, money, and brainpower. 

The rise of social media and its importance in modern marketing practices have undoubtedly played a role in how you approach meeting your goals. Although it’s been a key channel for a while now there’s still much to learn about utilizing your brand’s existing social presence to efficiently reach new audiences. Here are three concepts we want to make sure you’re aware of in 2022:

Localized Content Distribution

Lifehacks that Every Big Brand CMO Needs to See

In the traditional world of digital marketing, If you wanted to improve your organic reach, you would focus your time and budget on growing your brand channels. You might spend hundreds of thousands of dollars on these brand awareness efforts knowing that you’re the official source of truth to your passionate audience. Improving efficiency in this area is essential to giving consumers an enticing call-to-action to order your product.

But what if there was a way to organically reach a new audience; without running hefty paid media campaigns or running the logistics on expensive partnerships to get your brand on other pages?

This is where localized content distribution comes in. If you have a network of retailers, or any sort of multi-location presence, you can build awareness by syndicating brand content to their social media and search destinations, reaching a local audience that’s already engaged with your products and likely to convert if presented eye-catching content of your products.

In other words, when you sell products through retailers, you’re reaching a larger localized audience of people than those who would purchase directly from you (the manufacturer). You can do the same thing with your social media content, by sharing brand content to your retailers’ social pages you can tap into a larger organic audience than the finite number of fans following your official brand channels. 

There’s no question that your retailer’s social media audience is valuable. Since they already follow a storefront carrying your product, you know these customers are interested in your industry. They are likely to engage with your content, and some even have a history of converting into a paying consumer through the retailer that they already follow.

ThumbStopper® is a thoughtfully crafted solution for distributing brand curated content through their retailers’ social media and search destinations. If you’re interested in learning more, our social media experts are on standby to identify if localized content distribution is a good fit for your brand.

Be Proactive, Not Reactive

Lifehacks that Every Big Brand CMO Needs to See

At times it might be tempting to focus on viral trends as a primary source of content. Your competitors may be capitalizing off of micro-trends and flooding the digital space you compete for. In the short term, this can be a successful strategy, but trends don’t last forever. Relying on consistently timing your entry to the trend correctly is not sustainable. You have a standout product and unique ideas on how to market it. You don’t need to participate in the same trends the rest of your industry is chasing, especially when it takes focus away from more impactful campaigns and practices that have performed regardless of the current climate. 

Instead, lean into the new and exciting things going on at your company that your customers need to hear about. Maybe your products’ packaging has been redesigned and your team faces the exciting challenge of revitalizing your visual branding in supporting campaigns. Perhaps you’ve recently ventured into new social channels or are forming influencer partnerships. Regardless of how you’re currently adapting your marketing strategy, the impressions you make on your audience and how you establish yourself as an industry authority will outlast the life cycle of any trend. 

Empower Your Creatives

Lifehacks that Every Big Brand CMO Needs to See

You’ve carefully crafted a marketing team with a strong track record of providing results. You trust them to accurately represent the brand and execute marketing objectives. They have original ideas and are eager to push boundaries. 

So, why are you shooting down their new ideas and format experimentation?

Deviating from tried-and-true methods is daunting. But experimenting with your content doesn’t have to be all or nothing. Approaching your team’s unconventional ideas with an open mind, even when they differ from your competitors recent activity, can lead to unforeseen opportunities. 

Here’s our advice, when you experiment with new formats or step outside of your brand’s comfort zone, always build new content around consistent performance testing, not assumptions from your team’s experience in the industry. If you identify that these new content concepts are failing to provide a return on investment, re-evaluate your practices and formally determine if this format should continue. You might even find that the concept behind the content might be salvageable with some editing and a fresh perspective. You may have well-developed instincts for what will resonate with consumers, but don’t let that dictate your decisions. Supporting your experience in the field with real time performance testing will keep your analysts impressed, and fresh concepts in constant rotation.

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Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It's one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience - with your accessible, branded content - in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
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What Is Social Media Automation?
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10 Ways to Automate Your Marketing
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[/et_pb_column]
How Effective Is Your Social Media Strategy
[/et_pb_section][/et_pb_column]
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[/et_pb_column]

Key Points:

 

  • Companies should understand the Web Content Accessibility Guidelines (WCAG) to ensure their websites are accessible.
  • Brands that concentrate on accessibility on social media demonstrate care for their customers and build a positive brand reputation.
  • Brands should always consider inclusive design, such as plain, straightforward language, in their social media posts.

 

 

Accessibility may not be a term you usually associate with the internet and social media. You might picture wheelchair ramps, directional signs in braille, or sign language interpreters at live performances. The landmark Americans with Disabilities Act (ADA) of 1990 dictates the legal necessity of these and similar accommodations in public spaces. As we’ve come to rely on the internet for everything from entertainment to buying groceries, it’s become clear that the internet is now also a public space. It must be accessible to everyone. And like other applications of ADA, businesses that do not comply are liable for damages caused by inaccessibility.

 

The Web Content Accessibility Guidelines (WCAG) are an international set of standards to provide instruction on meeting accessibility needs. It’s important for companies to understand how this applies to their websites, especially if they engage in e-commerce. In terms of social media, the requirements are less concrete. But prioritizing accessibility on your company’s social media is essential to your reputation, even if the legal requirements are uncertain. We’ll look at why it’s important to your customers, how it affects the perception of your brand, and how to make these changes efficiently.

Social Media for All

The cornerstone of accessibility is inclusive design: products or experiences that are accessible for everyone regardless of disability. The most important place where this shows up is on company websites where most users expect to also find links to the brand’s social media profiles. Unfortunately, the overwhelming majority of websites are not accessible, despite the fact that the application of ADA to the internet is over 20 years old. Making websites accessible is a complex process without the use of specialized software like Accessibe or EqualWeb.

Unlike websites, making sure your social media is accessible is a straightforward, ongoing process. Every social platform has been quick to release optional accessibility features. These features are important to many users even if they don’t rely on them to use social media.

Making your social presence accessible tells users that your brand cares about people, not just profits. It’s the same idea as the push for the representation of different body sizes in fashion or more expansive skin tone ranges in beauty products. Brands that meet the needs of underrepresented groups endear themselves to others as well. And while optimizing your brand website for accessibility might be a larger project you aren’t ready to tackle yet, starting with your social media pages is a great way to show customers that you’re listening to their concerns. 

 

Making Content Accessible

Shifting to accessible content means incorporating inclusive design into your creative process. The practice varies by type of media. For platforms that have graphics or videos with captions, it means not only adjusting each component but also being mindful of how they interact with each other.

For example, YouTube’s automatically generated closed captions and subtitles are often inaccurate. It’s one of many examples where the caption generation software has issues picking up strong accents and mumbled words. This could be remedied with handcrafted video transcription services. If that’s not in the budget, the video creator could add their script or transcription to the video description.

None of the technology for accessibility is perfect yet. Teaching computers to digest complex information for human understanding is difficult, and the variations in disabilities further complicate it. The majority of adjustments creators need to make revolve around helping assistive technology better understand their content. Let’s look at how to make different kinds of content accessible. 

Text

  • Use plain language that’s easy to understand 
  • Avoid text in all caps
  • Capitalize the first letter of each word in a hashtag, like #SocialMediaMarketing, a practice called camel-case

Videos

  • Provide descriptive captions. Instead of just displaying the words people on-screen say, explain background noises and other sounds that are relevant to the scene.
  • Add your own subtitles or enable auto-subtitles on the video platform of your choice
  • Use captioning for live videos when possible

Graphics

Distribute Accessible Content

Many users find their new favorite brand through social media. When disabled people (who make up 26% of the population according to the CDC) can’t access your brand’s social posts, you miss the opportunity to connect with a demographic that’s eager to engage in online communities. On a hyper-local level, that kind of connection goes even further.

That’s why ThumbStopper exists to help brands distribute their social content to their retailer network. Retailers can connect with their local audience – with your accessible, branded content – in a more personal way. And since content goes to their page automatically once they sign up, retailers can effortlessly promote your brand online while focusing on running their business. 

Ready to see how ThumbStopper can help your brand improve its reach? Check out our brand reach calculator or book a demo.

 

 

accessibility
[/et_pb_column]
[/et_pb_column]
What Is Social Media Automation?
[/et_pb_column]
[/et_pb_column]
10 Ways to Automate Your Marketing
[/et_pb_column]
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